Shipping Policy

Effective Date: 17th Novermber, 2024

Thank you for shopping with Raintree Organics. We strive to ensure your order reaches you in perfect condition and in a timely manner. Please review our shipping policy below.

1. Shipping Provider
We primarily use Delhivery courier services for shipping orders within India. However, we may change our shipping provider in the future based on availability and service quality.

2. Shipping Charges
Our prices currently include shipping charges within India. Should there be any changes to this policy, we will update our website accordingly and notify our customers of any changes in shipping costs.

3. Order Processing
All orders are processed within 2-3 business days. You will receive a confirmation email with tracking information once your order has been shipped.

4. Delivery Time
Delivery times may vary depending on your location. Generally, orders are delivered within 5-7 business days after processing.

5. Responsibility for Delivery
Raintree Organics takes full responsibility for ensuring your order is delivered safely. If your order is not delivered or arrives damaged, please contact us immediately with proof (such as photos of the damaged product). We will either issue a refund or send a replacement product at no additional cost.

6. Contact Information
If you have any questions or concerns about your order, please contact us at:

Email: info@raintree.org.in

Phone: +91-6238813856

We appreciate your business and are committed to providing you with high-quality products and excellent customer service.